Shipping Policy
Welcome to The Velvaire! We are committed to delivering high-quality skincare products with efficiency and care. Please review our shipping policy for important details regarding order processing, delivery timelines, and support.
Processing Time
- Once your order is placed, please allow up to 3 business days for our team to process and prepare your shipment. During this period, your products are carefully picked, quality-checked, and securely packed for dispatch.
Transit Times
Delivery timelines may vary based on your location and the courier assigned. After processing, please allow an estimated 6 to 8 business days for your order to reach you.
We strive to ensure timely delivery, but delays may occasionally occur due to logistical or regional factors.
Shipping Providers
We partner with trusted and reliable delivery partners to ensure seamless shipping across India. Our courier partners include:
- Bluedart
- DTDC
- Delhivery
- Xpressbees
- Aramex
-
Shadowfax
The courier assigned to your order will depend on your delivery address and the most efficient shipping route.
Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email or SMS containing your tracking number. You can use this tracking ID to monitor the real-time status and expected delivery date of your package.
Shipping Charges
Shipping charges depend on factors such as delivery location, package weight, and ongoing shipping policies. Relevant shipping fees will be calculated and displayed at checkout for complete transparency.
International Shipping
Currently, we offer domestic shipping within India only. International shipping is not available at this time.
Contact Us
For questions, concerns, or assistance regarding your order, feel free to reach out to our customer support team:
- Company Name: Velvaire
- Email: support@thevelvaire.com
- Phone/WhatsApp: +91 7082345671
-
Live Chat: Available on our website during business hours
(Monday to Saturday, 10:00 AM to 6:30 PM IST)
